Terms of Use

Last Updated: February 14th, 2019

The following Terms and Conditions govern all use of the Cleanify.io website and all of its subdomains.

“Terms and Conditions”: Terms of Use, Anti-Spam Policy, Privacy Policy, Cookie Policy, and Data Processing Agreement published on www.cleanify.io.

“Cleanify”: 50saas, Inc., a company registered in the United States and headquartered at 1395 Brickell Ave, Suite 800 – Miami, FL 33131 United States.

“Website”: Cleanify.io and any of its subdomains.

“API”: Application programming interface to connect Cleanify’s services with other websites, servers or applications.

“Service” or “Services”: all content, services, and products available at, or through the Website, including, but not limited to, verifying email addresses using Cleanify’s website or API or receiving advice from any colleagues working at Cleanify.

“User”: an individual or company that creates an account on Cleanify’s Website.

The Service and Website are operated by Cleanify. The primary Service Cleanify provides is email verification.


  • You must be at least 18 years of age to use Cleanify’s Services.
  • You must provide true and complete contact information in your account and billing details.
  • You must agree to our Terms and Conditions and abide by them.
  • You must not use our services for verifying purchased/rented email lists, or email lists collected from the internet.
  • You must not use our services for verifying made up/scraped email addresses.
  • You must not use any other email verification service.
  • You must not create multiple user accounts.
  • By using our Services, you warrant that you meet the above eligibility requirements. Cleanify reserves the right to suspend or delete accounts of any users for any reason disclosed or undisclosed, and to change these eligibility requirements at any time.

Security, Accounts, and Passwords

If you create an online account on the Website, you are responsible for maintaining the security of your account and the API key assigned to you. It is up to you as the account owner to keep your password and API key confidential. You are fully responsible for all activities that occur under the account and API key, and any other actions taken in connection with your account, or the use of the Website or API by that account or API key.

You will contact Cleanify immediately if you suspect a breach of security regarding your account.

Payments and Credits

For email verification, you can pay with credits purchased on the Website. Payments for bulk or monthly credits must be made upfront and they are not refundable. 1 email verification requires 1 credit.

Bulk Credits: You may purchase any number of bulk credits at any time. Bulk credits never expire. You can pay for bulk credits by card or PayPal account.

Refunds and Disputes

Cleanify offers a free account with 100 free credits available to try our email verification tool. We encourage our customers to use these free credits to try our system before purchasing bulk or monthly credits. By using Cleanify’s Services you agree that payments made on the Website are not refundable under any circumstances with the exception of special circumstances.

99%+ Email Delivery Rate, Guaranteed!

The”99%+ Email Delivery Rate Guaranteed” guide is available for all of our users who had purchased any bulk credits.

If you follow our email deliverability advices and use Cleanify’s online email verification service to verify email addresses, you can achieve 99%+ email delivery rate. If you have followed all steps and advice in the document and still had higher than 1% bounce rate, one of Cleanify’s support team will investigate your bounce rate, and if any improvement areas found, will advise how to further improve your email delivery rate.

Cleanify provides this investigation for free as your guarantee. During investigation Cleanify’s colleagues might ask you to export and forward bounce reports, send test emails or the exact copy of last used email campaign to any test email addresses, or might need to login into your email sending software. You are expected to fully cooperate during this investigation.

If Cleanify’s team find any hard bounces during the investigation, this will be further investigated by developers and the information will be used to further improve Cleanify’s email verification application.

You explicitly agree that you use Cleanify’s services and follow Cleanify’s team advice at your own risk. Under no circumstances is Cleanify, nor its owners, employees, contractors liable or responsible for your email delivery rate. You are not eligible for a refund under 99%+ email delivery rate guarantee.

General Rules

You are only allowed to have one Cleanify account. If Cleanify is under the impression that you have created multiple accounts, we reserve the right to suspend any or all of them.

Cleanify will verify the email addresses as you provide them. Cleanify will not make any alterations or modifications to your data.

Cleanify’s email verification service may be used for opt-in subscribers only.

The failure of Cleanify to enforce any provision of these Terms and Conditions shall not constitute or be construed as a waiver of such provision or of the right to enforce it at a later time.

Disclaimer of Warranties

TheService is provided “as is” and “as available”. Neither Cleanify, nor its owners, employees, contractors, suppliers, and licensors, make any warranty that the Service will meet your requirements, be error-free, accurate, reliable, compatible, timely or fast enough or that access thereto will be continuous and uninterrupted.

You understand that you utilize the API, or otherwise obtain content or services through, this website and API at your own discretion and risk.

Cleanify does not warrant that the information on the website or the information or advice provided by Cleanify’s colleagues is complete, accurate, non-misleading or true.

In the event Cleanify is unable to verify an email address, Cleanify will return the result: “unknown”. Credits deducted for unknown emails are automatically returned to the user’s account for later use. The number or the level of unknown results does not qualify for a refund of payment under any circumstances.

Limitation of Liability

You agree to accept full responsibility for any loss resulting from the use of Cleanify’s website, services, tools, downloads, pieces of advice or any other use of the Services. You agree to use the Services and follow pieces of advice at your own risk. Cleanify does not take responsibility for any delays, downtime, errors, inconsistent or inaccurate results.

In no event will Cleanify, nor its owners, employees, contractors, suppliers and licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed US$100.00.


Cleanify has the right to, at Cleanify’s sole discretion

refuse to verify any emails that, in Cleanify’s opinion, violates the Terms and Conditions or is in any way harmful or objectionable, or
terminate or deny access to and use of the Service and API to any individual or entity for any reason, or
terminate any or all of its Services without notice. In case Service is terminated, user accounts are not eligible for any refund for any unused bulk or monthly credits.
Any account that has an outstanding amount to pay to Cleanify may be suspended 30 days after the amount was due by.

If your account is suspended, creating another account will automatically resulting suspension whether or not you have made a payment on any of the accounts. Any account which shows no activity for more than 12 months may be considered inactive. If an account is considered inactive, the account may be deleted and all data associated with that account may be permanently erased.

Any account that has been suspended or deleted may lose all unused bulk or monthly credits. If your account is suspended or deleted, or if the Service is terminated you will not be eligible for a refund for any payments made in the past, regardless of the number of bulk or monthly credits left on your account.


Cleanify reserves the right, at its sole discretion, to modify or replace any part of its Terms and Conditions. It is your responsibility to review Cleanify’s Terms and Conditions periodically for changes. Any changes made to Cleanify’s Terms of Use, Anti-Spam Policy, Privacy Policy, Cookie Policy, and Data Processing Agreement go into effect immediately and your continued use of or access to the Service and API following the posting of any changes to this Terms and Conditions constitutes acceptance of those changes.

Cleanify reserves the right to change, suspend or remove (temporarily or permanently) its website, or to terminate its Services without notice, and you confirm that Cleanify, nor its owners shall not be liable to you for any such change or removal, and you also confirm that you are not eligible for refund under any circumstances for any payments made in the past, regardless of the number of bulk or monthly credits left on your account.


The Terms and Conditions shall be governed by and construed in accordance with the law of the State of Delaware, United States. This Agreement, including the policies included in our Terms of Use, Anti-Spam Policy, Privacy Policy, Cookie Policy, and Data Processing Agreement constitutes the entire agreement between Cleanify and which you, the user have agreed to concern the subject matter herein and pertaining to services as outlined on the website Cleanify.io.